Members with an active monthly contract will go to their regular classes as usual. You do not need a new bookingthrough the digital class schedule/fitogram.
Booking regular classes through our digital course schedule/fitogram is only necessary for NEW monthly contracts, single/trail classes & our online classes. Please click on the links to book classes directly. And follow the instructions in the shop.
DOCK 11 >>course registration/via fitogram
Booking required for:.
NEW monthly contracts, any single-/trail class
Address: DOCK11, Kastanienallee 79, 10435 Berlin
EDEN >>course registration/via fitogram
Booking required for:.
NEW monthly contracts, any single-/trail class
Address: EDEN, Breite Strasse 43, 13187 Berlin
When registering the fitogram account, please note that for children/youth classes, you must enter the name of the child/participant in the "Meine Daten" field.
All of our classes are also held in English if needed.
Please choose a shortly date in fitogram.
Fully booked courses are really fully booked, please do not choose later dates in the future.
If you need instructions on how to register and more information, you can find it below.
Direct course booking >DOCK 11 course schedule > booking
Kastanienallee 79, 10435 Berlin
Direct course booking >EDEN course schedule > booking
Breite Strasse 43, 13187 Berlin
We aim for continuous enrolled groups, so we recommend that you sign up for a monthly contract. You can sign a monthly contract for yourself or your child(ren) at any time, provided there is a place in the desired course.
All adult courses can be booked as single lessons. Please try only once per teacher.
The situation is different for children's and youth courses, where you can only book a trial lesson once, after that we ask you to sign a monthly contract.
If you or your child cannot come to the lesson, it is possible to make up for it in another lesson (within 1 month).
The cancellation period for a monthly contract is one month.
Link GTCs contract PDF
Some of our studio classes are also available for Urbansportsclub members.
Please book the classes via the UBC App.
Contact
For general questions/registration/cancellation please contact:
kurse@dock11-berlin.de
by phone:
general questions
DOCK 11 Reception Mo-Fr 10-18 h: 030 - 4481222
EDEN Reception Mo-Fr 10-18 h: 030 - 35120312
Questions about charging off:
finanzen@dock11-berlin.de
Instructions
Booking for NEW Monthly Contracts, Single- Trail-/Professional Classes & Online Classes >
For classes at DOCK 11 > Kastanienallee 79, 10435 Berlin
booking/fitogram
For classes at EDEN > Breite Strasse 43, 13187 Berlin
booking/fitogram
Studio classes
How do I register myself or my child?
Participants with already valid and completed DOCK 11 course contract do not need to register via fitogram. Simply register at the reception desk.
Trial single lessons and NEW monthly contracts
For all children/youth and adult courses we ask for online booking via our digital booking system/fitogram for single lessons/trials/new monthly contracts. Trial lessons for children/youth courses are only possible once per teacher/class, after that we ask you to sign a monthly contract. When booking a trial lesson, we cannot guarantee a place for a monthly contract in the particular course.
This is how the booking for studio classes for trial single lessons and NEW monthly contracts works
Please click on the link > Booking/Fitogram > select/search the desired date and click on more > please follow the instructions in the store.
Note: If you have not yet created an account in our store, please register again. (this can also affect participants with a valid monthly contract).
! Important note > If you create an account in fitogram > please note when registering for children and youth courses under "my data" to enter the name of the child/participant> select desired date> select product.
If you want to register more than one child, please create two accounts with the name of the other child. Unfortunately it does not work with the same mail address, please use different ones for this.
Online classes
All students with valid monthly contracts have unlimited free access to online classes. For online classes, pre-registration via fitogram is required even with an active monthly contract in one of our Live_Studio classes. For older course contracts that we have transferred to the new system, it may be that the debit runs through fitogram, but there is not yet a separate account. Please create an account and register in fitogram for the online classes. The online classes can be recognized by the title [online].
Single lessons payers
For 7.- Euro per class you can book and pay the lessons in the same way as the single lessons of the face-to-face classes.
Registration/Booking of Online Classes
We ask you to book the desired online class in time via the store. This also applies to participants with a valid monthly contract > Because 15 minutes before the start of the online class an automated email will be sent to all participants with the corresponding zoom link.
I have cancelled a class/the class has been cancelled on our part
If you or we have to cancel a booking, you will receive a credit for another class, not a financial refund. You will find this credit in your fitogram account when you select a new date/class. If you would like a refund, please contact finanzen@dock11-berlin.de.
Fully booked courses
For trial classes or monthly contract bookings, please select a shortly date in the fitogram store.
Fully booked courses are really fully booked, please do not choose later dates in the future.
I would like to cancel a monthly contract
The cancellation has to be done in written form to the respective day of the membership start in the month.
The cancellation period is 1 month. You can send the cancellation via e-mail to.
Mail: kurse@dock11-berlin.de or by mail to: DOCK 11, Kastanienallee 79, 10435 Berlin
Cancellation is also possible directly via the fitogram app.
I would like to change the class
Please send us a mail to: kurse@dock11-berlin.de