Registration & FAQs

Members with an active monthly contract will go to their regular classes as usual. You do not need a new bookingthrough the digital class schedule/Eversports.

If you need instructions on how to register and more information, you can find it below.

Booking for NEW Monthly Contracts, Single- Trail-/Professional Classes

For classes at DOCK 11 > Kastanienallee 79, 10435 Berlin
dock11-berlin.de/tanzschule/programm/kursplan

For classes at EDEN > Breite Strasse 43, 13187 Berlin
dock11-berlin.de/tanzschule/programm/kursplan

We aim for continuous enrolled groups, so we recommend that you sign up for a monthly contract. You can sign a monthly contract for yourself or your child(ren) at any time, provided there is a place in the desired course.
All adult courses can be booked as single lessons. Please try only once per teacher.
The situation is different for children's and youth courses, where you can only book a trial lesson once, after that we ask you to sign a monthly contract.

The cancellation period for a monthly contract is one month.
Link GTCs contract PDF

Some of our studio classes are also available for Urbansportsclub members.
Please book the classes via the UBC App.


Contact
For general questions/registration/cancellation please contact:
kurse@dock11-berlin.de

by phone:
general questions
DOCK 11 Reception Mo-Fr 10-18 h: 030 - 4481222
EDEN Reception Mo-Fr 10-18 h: 030 - 35120312

Questions about charging off:
finanzen@dock11-berlin.de


Instructions

Studio classes

How do I register myself or my child?

Participants with already valid and completed DOCK 11 course contract do not need to register via Eversports. Simply register at the reception desk.

Trial single lessons and NEW monthly contracts

For all children/youth and adult courses we ask for online booking via our digital booking system/Eversports for single lessons/trials/new monthly contracts. Trial lessons for children/youth courses are only possible once per teacher/class, after that we ask you to sign a monthly contract. When booking a trial lesson, we cannot guarantee a place for a monthly contract in the particular course.

This is how the booking for studio classes for trial single lessons and NEW monthly contracts works
Please click on the link > Booking/Eversports > select/search the desired date and click on more > please follow the instructions in the store.
Note: If you have not yet created an account in our store, please register again.

! Important note > If you create an account in Eversports > please note when registering for children and youth courses under "my data" to enter the name of the child/participant> select desired date> select product.

I have cancelled a class/the class has been cancelled on our part

If you or we have to cancel a booking, you will receive a credit for another class, not a financial refund. You will find this credit in your Eversports account when you select a new date/class. If you would like a refund, please contact finanzen@dock11-berlin.de.

Fully booked courses

For trial classes or monthly contract bookings, please select a shortly date in the Eversports store.
Fully booked courses are really fully booked, please do not choose later dates in the future.

I would like to cancel a monthly contract

The cancellation has to be done in written form to the respective day of the membership start in the month.
The cancellation period is 1 month. You can send the cancellation via e-mail to.
Mail: kurse@dock11-berlin.de or by mail to: DOCK 11, Kastanienallee 79, 10435 Berlin
Cancellation is also possible directly via the Eversports app.

I would like to change the class
Please send us a mail to: kurse@dock11-berlin.de